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Compare with LiveXperience

LiveXperience

Undisclosed

PLAI

€0/year

With payment fees*, on €200,000 of online payments a year

With LiveXperience*

Undisclosed

LiveXperience does not publish its price, so its yearly total cannot be given1.

With PLAI*

€2,000/year

No plan. Payment fees*: 1% × €200,000 = €2,000

* Transaction fees are charged by the payment service provider (PSP) that processes card payments, with PLAI as with LiveXperience. They are not a software fee.

** LiveXperience may add its own markup on top of the PSP fee.

Side by side

Every fact about the other product comes from its own public pages, read on the date shown. A number in the table points to its source.

FeatureLiveXperience
What it costs
PriceA month, on the same scaleNot published

Not published: a single monthly payment covers hardware, installation and software, with no extra fees; part or all can be paid up front1

€0

PLAI€0

€0 a month, €0 setup, no paid extras

Fees on online paymentsRate not published

Online payment in the booking app is optional; rate not published1

3× cheaper than Stripe

Card fees about three times lower than Stripe's standard rate in France of 1.5% + €0.25 per standard European card4

Contract and trialFixed term

A fixed period, after which the hardware is yours and you move to a cheaper maintenance contract; its length is not published1

No commitment

No contract; nothing to trial, since it costs €0

Run your venuePLAI has one offer with everything in it.
SportsCourt sports

Padel, squash, badminton and five-a-side football centres1

Multi-sport

Racket sports, golf, fitness, yoga, pilates and other studio classes

Memberships and packsYes

Prepaid cards2 and loyalty cards with a QR code reader3

Included

Memberships, packs of sessions and credit; member, newcomer and off-peak prices

SettingsYes

Price setup, done by its team when your app is created2

Included

Booking rules, refund policy, opening hours, spaces and equipment, offers, products and packs, member, newcomer and off-peak prices, customer attributes, team roles, online and in-person payments, a public page that search engines and AI assistants can read, and a log of changes

Till at the deskYes

POS till as a service, with all its hardware1

Included

Cash or a card reader, sales even offline, stock, a chained sales journal with daily closes and a sealed yearly archive, copies for your accountant

Integrations and hardwareYes

Digital scorer, video capture, POS till, 24/7 access by single-use code with lighting, connected lockers; connects to a booking tool you already have1

Included

Door access, a card reader and client import

Support and setupYes

Web, chat and phone support1

Included

Help by email or call, with full support during onboarding

AnalyticsYes

A management tool to track how full your courts are23

Included

Bookings, revenue, occupancy, players, hours, sport mix, courts, times of day, top players and loyalty, a heat map by weekday and hour, exports and a monthly email of the month before

AI assistantNone

Its pages show no AI assistant12

Only on PLAI

Ace, built into PLAI Business: ask about your bookings and revenue, find your way around the app and your settings, and let Ace make changes for you, by text or by voice

Players and communityHow players and members find your venue, follow it, talk to each other and play together.
Your venue onlineYes

Yes: a white-label app on the iOS and Android stores1

Included

Your own page on plai.live with your sports, address and booking link, and your venue in the PLAI app, in front of players and members near you

App for players and membersYes

Yes: a booking app; online payment is optional1

Included

Yes: the PLAI app on iPhone, Android and the web, where players and members find venues, book, pay their share and join open games

CommunitiesNone

Players can search for partners to fill a game2; no communities on its pages

Only on PLAI

Each community has its own feed, members, group chat and activities, including members-only games. PLAI's own communities carry rankings, from the world to your city. Public or private, open, by request or by invitation; your venue gets its own members' community

MessagesNone

No messaging on its pages12

Only on PLAI

An inbox for your venue, private and group chats and a chat for each activity, with photos, videos, files and voice messages, replies, reactions, polls, mentions and forwards. System messages post themselves: a cancelled booking and its refund, a new time, who joined or left, and requests to join to accept in the chat

Feed and club newsNone

No feed or club news on its pages12

Only on PLAI

Your venue posts news, photos, videos and polls with a booking button; players follow you, react and comment

TournamentsNone

No tournament tool on its pages; its scorer and camera are pitched to tournament organisers1

Only on PLAI

Entry with a partner and online payment, waiting lists, draws, match scheduling, live scores and standings

AI video analysisVideo only, no AI

Video capture and a digital scorer: players watch their game again on the club's TV or website1

Only on PLAI

Upload a padel match video to an activity: AI tracks the court, players and ball, with rallies, highlights, a points timeline and match stats. Each player gets their own view: where they stood on the court, distance run and time near the net, side by side with another player. Any rally can be shared as a clip. In beta

Why PLAI

A category of its own

PLAI is a sports marketplace that connects players and members with sport and wellness venues worldwide. It is a free app for players and members, and an all-in-one platform for venues and coaches to run their day.

01

Sport is the new social network

Players and members follow venues and friends, share posts, react and comment, and find open games near them, all in the PLAI app.

Four padel players shake hands across the net after a game
PLAI app, Featured feed: an open game near you with likes, comments and 3 of 4 players, demo data
02

Every sport, all in one place

Racket sports, golf, fitness, yoga and pilates, with booking, packs, the till, tournaments, messages and the feed in one app. LiveXperience presents itself for padel, squash, badminton and five-a-side football centres1.

Padel players on an outdoor court at sunsetA yoga class with its coachA strength workout with a barbellA tennis player on a blue court by the sea
PLAI app, Create an activity: what do you want to do? Running, cycling and hiking anywhere, yoga anywhere or online, padel, tennis, 5-a-side and climbing at a club, with padel at a club picked, demo data
03

AI-native

Ace runs your venue with you. The name says it: PLAI is play + AI. Ace, the assistant built into PLAI Business, reads your numbers, guides you through the app and makes changes for you once you confirm, by text or by voice. AI also tracks the court, players and ball in your padel match videos. LiveXperience's own pages show no AI assistant12.

A player checks in at a sports club reception desk
PLAI Business on a phone: Ace compares this week with last, then gets ready to change the opening hours, nothing changes before you confirm, demo data
04

100% free

€0 to run your venue, from one venue to a whole chain. No subscription, no setup fee, no contract and no paid extras, however many venues you run.

LiveXperience does not publish its price, so its yearly total cannot be given. The chart shows PLAI alone: PSP fees of 1% on €200,000 of online payments, a year

PLAI, per venue: PSP fees at 1%€2,000
1 venueUndisclosed
3 venuesUndisclosed
15 venuesUndisclosed

LiveXperience does not publish its price, so its yearly total cannot be given1.

LiveXperience

Can I move from LiveXperience to PLAI?

Yes. Send us your clients and upcoming events as a CSV or Excel file and we import them in 15 minutes. The app then walks you through closing bookings on your old tool and pointing your customers to PLAI.

How we compared

This page is published by PLAI, one of the two products compared. Every fact about LiveXperience comes from its own public pages, listed under Sources with the date we read them; a number in the table points to its source. Prices and offers change: check LiveXperience's pages before you decide. PLAI is not affiliated with LiveXperience; its name is a trademark of its owner. To compare costs on your own numbers, read How much does venue management software cost?

Sources

  1. LiveXperience home page and FAQ, read
  2. LiveXperience booking app, read
  3. LiveXperience till, read
  4. Stripe pricing for France, read

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