Switch to PLAI
Switching to PLAI takes four steps, and the app walks you through each one: set a last booking date at your old tool, send us your clients and upcoming events as a CSV or Excel file (we import them in 15 minutes), go live with online booking, then point your website, Google profile, voicemail and groups to your PLAI booking link. It costs nothing.
All of PLAI BusinessThe move, on one line
Four steps
1Business
Today, when you decide2Setup
Before launch3Share
Before launch4Go live
Launch dayThe same app for every sport
| Feature | |
|---|---|
| Run your venuePLAI has one offer with everything in it. | |
| Sports | Multi-sport Racket sports, golf, fitness, yoga, pilates and other studio classes |
| Memberships and packs | No plan needed Memberships, packs of sessions and credit; member, newcomer and off-peak prices |
| Settings | No plan needed Booking rules, refund policy, opening hours, spaces and equipment, offers, products and packs, member, newcomer and off-peak prices, customer attributes, team roles, online and in-person payments, a public page that search engines and AI assistants can read, and a log of changes |
| Till at the desk | No plan needed Cash or a card reader, sales even offline, stock, a chained sales journal with daily closes and a sealed yearly archive, copies for your accountant |
| Integrations and hardware | Included Door access, a card reader and client import |
| Support and setup | No plan needed Help by email or call, with full support during onboarding |
| Analytics | Included Bookings, revenue, occupancy, players, hours, sport mix, courts, times of day, top players and loyalty, a heat map by weekday and hour, exports and a monthly email of the month before |
| AI assistant | Built in Ace, built into PLAI Business: ask about your bookings and revenue, find your way around the app and your settings, and let Ace make changes for you, by text or by voice |
| Players and communityHow players and members find your venue, follow it, talk to each other and play together. | |
| Your venue online | Included Your own page on plai.live with your sports, address and booking link, and your venue in the PLAI app, in front of players and members near you |
| App for players and members | Included Yes: the PLAI app on iPhone, Android and the web, where players and members find venues, book, pay their share and join open games |
| Communities | More than a chat group Each community has its own feed, members, group chat and activities, including members-only games. PLAI's own communities carry rankings, from the world to your city. Public or private, open, by request or by invitation; your venue gets its own members' community |
| Messages | Full chat app An inbox for your venue, private and group chats and a chat for each activity, with photos, videos, files and voice messages, replies, reactions, polls, mentions and forwards. System messages post themselves: a cancelled booking and its refund, a new time, who joined or left, and requests to join to accept in the chat |
| Feed and club news | Built in Your venue posts news, photos, videos and polls with a booking button; players follow you, react and comment |
| Tournaments | Included Entry with a partner and online payment, waiting lists, draws, match scheduling, live scores and standings |
| AI video analysis | Built in Upload a padel match video to an activity: AI tracks the court, players and ball, with rallies, highlights, a points timeline and match stats. Each player gets their own view: where they stood on the court, distance run and time near the net, side by side with another player. Any rally can be shared as a clip. In beta |
100% free to run your venue: no subscription, no contract, no limits. Online payments are paid out to your business.
Per standard European card online (Stripe pricing for France, read 4 November 2026).
FAQ
How long does switching take?
Plan about two weeks: set a last booking date at your old tool two weeks out. Your client and event import is done 15 minutes after you send the file.
Will I lose my customers?
No. We import your clients and upcoming events from a CSV or Excel file, so their history comes with them.
Does switching cost anything?
No. There is no setup fee, no subscription and no contract.
Can I keep my old tool for a while?
Yes, for refunds and history. Stop new bookings there after your last bookable date, so a slot cannot be sold twice.
Let's talk about your business.
Thirty minutes with our team: your sports, your courts, your calendar, your questions. 100% free. No commitment.
