01
Sport is the new social network
Players and members follow venues and friends, share posts, react and comment, and find open games near them, all in the PLAI app.
Compare with Playtomic
Playtomic€3,348/year
Master plan, €279 a month × 12 = €3,348, excluding VAT, on its pricing page read 6 November 20261
PLAI
€0/year
With payment fees*, on €200,000 of online payments a yearWith payment fees*, on €500,000 of online payments a yearWith payment fees*, on €1,000,000 of online payments a year
With Playtomic*€9,348/year
€3,348 Master plan + payment fees* 3%** of €200,000 = €6,000 → €9,348
With PLAI*
€2,000/year
No plan. Payment fees*: 1% × €200,000 = €2,000
With Playtomic*€18,348/year
€3,348 Master plan + payment fees* 3%** of €500,000 = €15,000 → €18,348
With PLAI*
€5,000/year
No plan. Payment fees*: 1% × €500,000 = €5,000
With Playtomic*€33,348/year
€3,348 Master plan + payment fees* 3%** of €1,000,000 = €30,000 → €33,348
With PLAI*
€10,000/year
No plan. Payment fees*: 1% × €1,000,000 = €10,000
* Transaction fees are charged by the payment service provider (PSP) that processes card payments, with PLAI as with Playtomic. They are not a software fee.
** Playtomic may add its own markup on top of the PSP fee.
Side by side
Every fact about the other product comes from its own public pages, read on the date shown. A number in the table points to its source.
| Feature | Playtomic | |
|---|---|---|
| What it costs | ||
| PriceA month, on the same scale | €59–€279 Standard €59, Professional €89, Champion €139, Master €279 a month, excluding VAT1 | €0 €0 a month, €0 setup, no paid extras |
| Fees on online payments | Rates not published A B2B service fee is taken from each online payment before it reaches the club and invoiced monthly. Rates not published5 | 3× cheaper than Stripe Card fees about three times lower than Stripe's standard rate in France of 1.5% + €0.25 per standard European card12 |
| Contract and trial | Monthly or annual plan Monthly or annual plans; first two weeks free; cancel any time, service runs to the end of the paid period; cancel at least 30 days before going offline34 | No commitment No contract; nothing to trial, since it costs €0 |
| Run your venuePLAI has one offer with everything in it. On Playtomic, some features start on a higher plan.1 | ||
| Sports | Racket only Padel and other racket sports2 | Multi-sport Racket sports, golf, fitness, yoga, pilates and other studio classes |
| Memberships and packs | From Professional Money wallet from Professional; customer memberships from Champion1 | No plan needed Memberships, packs of sessions and credit; member, newcomer and off-peak prices |
| Settings | From Professional User categories from Professional; campaigns from Champion1 | No plan needed Booking rules, refund policy, opening hours, spaces and equipment, offers, products and packs, member, newcomer and off-peak prices, customer attributes, team roles, online and in-person payments, a public page that search engines and AI assistants can read, and a log of changes |
| Till at the desk | From Professional POS system from Professional1 | No plan needed Cash or a card reader, sales even offline, stock, a chained sales journal with daily closes and a sealed yearly archive, copies for your accountant |
| Integrations and hardware | Every plan Integrations in every plan; POS and court information display from Professional; API integrations from Champion1 | Included Door access, a card reader and client import |
| Support and setup | By plan Response time by plan: 48 hours (Standard), 8 hours (Professional), 4 hours (Champion), highest priority (Master)1 | No plan needed Help by email or call, with full support during onboarding |
| Analytics | Every plan Reports on every plan1 | Included Bookings, revenue, occupancy, players, hours, sport mix, courts, times of day, top players and loyalty, a heat map by weekday and hour, exports and a monthly email of the month before |
| AI assistant | None Its plans list no AI assistant1; club support is a knowledge base, video tutorials, live chat and email9 | Only on PLAI Ace, built into PLAI Business: ask about your bookings and revenue, find your way around the app and your settings, and let Ace make changes for you, by text or by voice |
| Players and communityHow players and members find your venue, follow it, talk to each other and play together. | ||
| Your venue online | Yes The club appears in the Playtomic app4 | Included Your own page on plai.live with your sports, address and booking link, and your venue in the PLAI app, in front of players and members near you |
| App for players and members | Yes Yes: the Playtomic app2 | Included Yes: the PLAI app on iPhone, Android and the web, where players and members find venues, book, pay their share and join open games |
| Communities | Chat groups Private chat groups of up to 200 people for padel or tennis, created from a player's profile7 | More than a chat group Each community has its own feed, members, group chat and activities, including members-only games. PLAI's own communities carry rankings, from the world to your city. Public or private, open, by request or by invitation; your venue gets its own members' community |
| Messages | Match chats Chats on every plan1: a chat for each match or tournament, where the club can write to all its players10, plus private chats and chat groups between players7. The club can set one message players get when they join an open match11 | Full chat app An inbox for your venue, private and group chats and a chat for each activity, with photos, videos, files and voice messages, replies, reactions, polls, mentions and forwards. System messages post themselves: a cancelled booking and its refund, a new time, who joined or left, and requests to join to accept in the chat |
| Feed and club news | Players only Players follow friends and share posts and match results in a community feed6. Its help pages describe no way for a venue to post there. | Only on PLAI Your venue posts news, photos, videos and polls with a booking button; players follow you, react and comment |
| Tournaments | Every plan Tournaments on every plan; leagues from Champion1 | Included Entry with a partner and online payment, waiting lists, draws, match scheduling, live scores and standings |
| AI video analysis | None Match video is handled by each club; Playtomic does not store or manage match recordings8 | Only on PLAI Upload a padel match video to an activity: AI tracks the court, players and ball, with rallies, highlights, a points timeline and match stats. Each player gets their own view: where they stood on the court, distance run and time near the net, side by side with another player. Any rally can be shared as a clip. In beta |
Why PLAI
A category of its own
PLAI is a sports marketplace that connects players and members with sport and wellness venues worldwide. It is a free app for players and members, and an all-in-one platform for venues and coaches to run their day.
02
Every sport, all in one place
Racket sports, golf, fitness, yoga and pilates, with booking, packs, the till, tournaments, messages and the feed in one app. Playtomic Manager calls itself "the kind of racket sports & padel software"2.
03
AI-native
Ace runs your venue with you. The name says it: PLAI is play + AI. Ace, the assistant built into PLAI Business, reads your numbers, guides you through the app and makes changes for you once you confirm, by text or by voice. AI also tracks the court, players and ball in your padel match videos. Playtomic's own pages show no AI assistant19.
04
100% free
€0 to run your venue, from one venue to a whole chain. No subscription, no setup fee, no contract and no paid extras, however many venues you run.
What Playtomic's top plan costs in a year, with its transaction fees
Online payments a year, per venue
PLAI, per venue: PSP fees at 1%€5,000
1 venue€13,348to€18,348
3 venues€40,044to€55,044
15 venues€200,220to€275,220
Master planTransaction fees at 2%Up to 3%
Master plan, €279 a month × 12 per venue, excluding VAT1. Transaction fees of 2% to 3% of online payments: an example rate, since Playtomic does not publish its own5.
Can I move from Playtomic to PLAI?
Yes. Send us your clients and upcoming events as a CSV or Excel file and we import them in 15 minutes. The app then walks you through closing bookings on your old tool and pointing your customers to PLAI.
How we compared
This page is published by PLAI, one of the two products compared. Every fact about Playtomic comes from its own public pages, listed under Sources with the date we read them; a number in the table points to its source. Prices and offers change: check Playtomic's pages before you decide. PLAI is not affiliated with Playtomic; its name is a trademark of its owner. To compare costs on your own numbers, read How much does venue management software cost?
Sources
- Playtomic pricing, read
- Playtomic Manager, read
- Playtomic Manager help: pricing and subscription plans, read
- Playtomic Manager help: how to cancel your subscription, read
- Playtomic Manager help: understanding your B2B service fees, read
- Playtomic player help: Playtomic Community, read
- Playtomic player help: how to create a chat group, read
- Playtomic player help: FAQ Players Playtomic (video recording of a match), read
- Playtomic Manager help: Playtomic Manager Club Support, read
- Playtomic Manager help: Chat option, read
- Playtomic Manager help: Communication and notifications, read
- Stripe pricing for France, read
Let's talk about your business.
Thirty minutes with our team: your sports, your courts, your calendar, your questions. 100% free. No commitment.